Home Testimonial 6
21 Apr 2023
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Really appreciated the online Saturday service as well as the person to person in office service. The experience was on point and professional.
Kadi Dixon assisted me with my latest payment and she went above and beyond to help me. A sweet, polite and well mannered young lady! She will go far! Thank you again Kadi!
My claim request was unbelievable. Same day response was very great. I greatly appreciate it I will surely ask my friends to switch over they insurance to this insurance
Allena is breathe of fresh air when it comes to dealing with my insurance. Honestly I wish every company had someone like her as everything is smooth sailing and delt with quickly and her communication and service she gives is top notch!
Lelieth was easily one of the best customer service agents I’ve ever dealt with across the board. Even though I didnt go ahead with the policy, the time and attention she gave me over the phone was unlike any other experience I’ve had. Kind, respectful, knowledgable and understanding.
Anieka was brilliant! She searched for the credit I had in account, realised that a cheque had been issued in March which I had not realised, asked a manger to cancel it and re-apply as a credit. The only downside was that I still had to pay a $50 admin fee, but Anieka’s actions me at I didn’t have to come and collect a cheque then go to my own bank and pay it in, which is so time consuming. Well done Anieka!
It was great to know that Saxon still think that having the ability to speak to a rep and not a machine still has some value. I was pleased with the young lady (Allena Rankin) who took the time to deal with my policy renewal via phone and she was very professional during this process.
I would like to say that Saxon is one of the best insurance company on island love the customer service everyone there is so nice and quick to help.
When my car broke down I was concerned but was able to utilize Saxon’s roadside assistance to tow to my mechanic. I was then provided an allotted amount for car rental and the customer service and communications were just great! Accommodating and cordial and real help at a time
The service was very professional, smooth and and I got through very quickly! I felt welcome and my business with the company seemed appropriated. Keep up the good work
I’ve been impressed with the proactive, informative service received from Viveshwari Sobrun.
Quality of service is the best. I will always recommend Saxon to everyone
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