Impressed! I needed same day insurance coverage to purchase a car and reached out to 5 companies. Saxon was the first and only one that got back to me same day.
I was very, very pleased with the exceptional service I received. Roy in particular was very helpful and efficient and the whole process was smooth and painless. I must also let you know that as one of your services providers, Dollar/Thrifty, also provided excellent service. They were at Car City to deliver the rent-a-car before I even arrived and were very happy to provide courtesy transportation back to Car City once I had returned their auto .
Melissa provides excellent customer services every time. I am very impressed with her professionalism and timeliness. She is one of the main reasons that I still come back to Saxon for insurance coverage .
The transactions are smooth, timely and very helpful. She appears to have genuine interest in ensuring that the customers are fully satisfied and assisted, in the best possible and cost-efficient manner.
The quality of the service that I received from Jenai was extremely excellent and extraordinary.
The agent was friendly, helpful and informative. She promised to send me the information in a few minutes and she lived up to her promise. I was quite impressed